To offer you a unique and varied selection of products, we collaborate with several trusted designers and partner suppliers. Your items are thus shipped directly from their own workshops or warehouses. Due to this organization, delivery times and costs vary from one supplier to another. If your order contains items from different brands, it is perfectly normal that you receive your products in several separate packages and on different dates. Our delivery times by brand:

Millie & Co: Processing and delivery time is 5 to 7 business days.

Other partner brands: The specific delivery times for each designer are indicated directly on each product page. We invite you to consult them before validating your cart.

Important information:

Order tracking: As soon as one of our partners ships your package, you automatically receive a tracking number by email to follow its journey.

Delivery costs: Final shipping costs are calculated automatically at the checkout stage based on the different items in your cart.

AT MILLIE & CO, YOUR SATISFACTION IS OUR PRIORITY

To offer you a unique and varied selection of products, we collaborate with trusted suppliers and creators (our partners). These items are shipped directly from their workshops or warehouses. Due to this arrangement, return conditions may vary from one item to another.1. How to find out a product's policy? Each product page on our store clearly indicates:

• The timeframe allowed to request a return (e.g., 14 or 30 days).
• The return shipping costs (whether the label is at your expense or free).
• The specific partner conditions (non-exchangeable items, final sales, etc.).

2. Return procedureTo simplify your process, all centralized return requests go through us. Never send a package back to the original shipping address without our prior agreement.

1. Contact us: Send an email to [Your support email address] with your order number and the name of the item concerned.
2. Await our instructions: We will contact our partner to obtain the exact return address and specific instructions.
3. Ship the package: We will send you the supplier's return address or, if applicable, your shipping label.

3. RefundsOnce our partner has received and inspected your package in their warehouses, they will confirm receipt of the item to us. Your refund will then be automatically processed to your original payment method.

Do you have any questions? Need decorating advice? Do you have a specific request? Write to us; we'll be happy to help you with your search!